Sustainability Data
Environment
Data boundary: Unless otherwise noted, the actual results disclosed below are for ITO EN, LTD.
The fiscal year covers the period from May 1 to April 30 of the following year.
Response to climate change
Green House Gas (GHG) emissions amount, actual results
Scopes 1 and 2 emissions
(Units: thousand t-CO2)
| Target base yearFY4/2019 | FY4/2023 | FY4/2024 | FY4/2025 |
Change from FY4/2019 |
|
|---|---|---|---|---|---|
|
47 | 42 | 41 | 41★ | -11.7% |
|
48 | 36 | 36 | 33★ | -30.6% |
| Total for Scopes 1 and 2 | 95 | 79 | 77 | 75 | -21.3% |
Scope 3 emissions
(Units: thousand t-CO2)
| Category | Target base yearFY4/2019 | FY4/2023 | FY4/2024 | FY4/2025 |
Change from FY4/2019 |
|---|---|---|---|---|---|
| 1. Purchased goods and services | 1,632 | 1,415 | 1,287 | 1,295 | -20.6% |
| 2. Capital goods | 35 | 19 | 28 | 38 | 9.4% |
| 3. Fuel- and energy-related activities (not included in scope 1 or scope 2) | 15 | 14 | 14 | 14 | -5.3% |
| 4. Upstream transportation and distribution | 97 | 80 | 80 | 83 | -14.9% |
| 5. Waste generated in operations | 16 | 14 | 13 | 13 | -20.9% |
| 6. Business travel | 1 | 1 | 1 | 1 | -3.8% |
| 7. Employee commuting | 3 | 3 | 3 | 3 | -5.6% |
| 8. Upstream leased assets | N/A | N/A | N/A | N/A | - |
| 9. Downstream transportation and distribution | N/A | N/A | N/A | N/A | - |
| 10. Processing of sold products | 2 | 3 | 3 | 3 | 32.8% |
| 11. Use of sold products | N/A | N/A | N/A | N/A | - |
| 12. End-of-life treatment of sold products | 76 | 59 | 61 | 63 | -17.6% |
| 13. Downstream leased assets | 133 | 87 | 72 | 62 | -53.6% |
| 14. Franchises | 11 | 9 | 9 | 7 | -32.5% |
| 15. Investments | N/A | N/A | N/A | N/A | - |
| Total for Scope 3 | 2,022 | 1,704 | 1,571 | 1,582★ | -21.7% |
| Total for Scopes 1 to 3 emissions amount | 2,117 | 1,782 | 1,648 | 1,657 | -21.7% |
|---|
-
The reporting boundary used for the reported Scopes 1 to 3 is ITO EN,LTD. and its consolidated subsidiaries.
-
GHG emissions quantification is subject to uncertainty when measuring activity data, determining emission factors, and considering scientific uncertainty inherent in the Global Warming Potentials.
-
Calculation methods:
- Scope 1 emissions:
- Calculated by multiplying the amounts of each fuel consumed by the CO2 emission coefficient stipulated under the Act on Promotion of Global Warming Countermeasures.
- Scope 2 emissions:
- (Japan) Calculated by multiplying the amount of purchased electricity after deducting the portion electricity covered by non‑fossil fuel certificates by the emission coefficient specific to each electricity supplier.
・FY4/2019 to FY4/2024 : Adjusted emission coefficient
・FY4/2025 : Base emission coefficient
(adjusted for non-fossil energy sources)
(Outside of Japan) Calculated by multiplying the amount of electricity purchased by the country-specific emission coefficient published by the International Energy Agency (IEA).
-
- Scope 3 emissions:
-
- Category 1:
- Calculated by multiplying the weight or purchase amount of raw materials and supplies by the emission coefficient in the database. Additionally, emissions associated with the production of our products from energy used at Japan-based contract factories are calculated using the same method as for Scopes 1 and 2.
- Category 2:
- Calculated by multiplying the purchase amount for property, plant and equipment by the emission coefficient in the database.
- Category 3:
- Calculated by multiplying the purchase amount for fuels and electricity by the emission coefficient in the database for each energy type.
- Category 4:
- Calculated based on the volume or cost of products transported with ITO EN Group as the consigner, according to the method of calculation published by the Ministry of Economy, Trade and Industry (METI) in its "Joint guidelines on methods for calculating carbon dioxide emissions in the logistics sector" (Ver. 3.2).
- Category 5:
- Calculated by multiplying the amount of each type of waste generated by the emission coefficient in the database.
- Category 6:
- Calculated by multiplying numbers of employees by the emission coefficient in the database.
- Category 7:
- Calculated by multiplying numbers of employees by the number of working days, and multiplying the result by the emission coefficient in the database for the city districts in which their places of work are located.
- Category 10:
- Calculated by estimating based on the energy consumption of our own factory, which has the same type of processing steps as the sites purchasing intermediate products.
- Category 12:
- Calculated by multiplying the weight of packaging materials used in products sold, less the amount collected by the company, by the emission coefficient in the database.
- Category 13:
- Calculated by multiplying power consumption for vending machines and display cases by the emission coefficient.
- Category 14:
- Calculated by estimating based on the energy consumption of directly managed stores.
For contractor factories in Category 1, emissions for Scopes 1 and 2 are tabulated for contractor factories through annual energy consumption surveys.
GHG emissions marked with "★" are independently assured by KPMG AZSA Sustainability Co., Ltd.
For each fiscal year, GHG emissions are tabulated for the period May 1 through April 30 of the following year. For Category 12 of Scope 3, however, in order to calculate the recycling commission for the year in question to be borne by the reporting company, some Group companies have calculated the amount based on the reported emissions for Packaging Recycling Law.
N/A: Not Applicable
The total amount may not match the sum of each figure due to rounding.
Emission coefficients are based on the following database.
・FY4/2019 to FY4/2023
"Database on Emissions Unit Values for Accounting of Greenhouse Gas Emissions, etc., by Organizations Throughout the Supply Chain"(Ver. 3.3) (by March 2023, Ministry of the Environment)
"Inventory Database for Environmental Analysis” (Ver. 3.2) (by National Institute of Advanced Industrial Science and Technology (AIST))・FY4/2024
"Database on Emissions Unit Values for Accounting of Greenhouse Gas Emissions, etc., by Organizations Throughout the Supply Chain" (Ver. 3.4) (by March 2024, Ministry of the Environment)
"Inventory Database for Environmental Analysis" (Ver. 3.3) (by National Institute of Advanced Industrial Science and Technology (AIST))・FY4/2025
"Database on Emissions Unit Values for Accounting of Greenhouse Gas Emissions, etc., by Organizations Throughout the Supply Chain" (Ver. 3.5) (by March 2025, Ministry of the Environment)
"Inventory Database for Environmental Analysis" (Ver. 3.4, IPCC2021 without LULUCF AR6) (by National Institute of Advanced Industrial Science and Technology (AIST))
Independent Practitioner
Water Resources
ITO EN Group. (Own operations data)
Water withdrawal by water source
(Units: thousand m3)
| Water withdrawal source | FY4/2023 | FY4/2024 | FY4/2025 |
|---|---|---|---|
| Rivers, lakes & swamps etc. | 358 | 414 | 390 |
| Groundwater | 391 | 380 | 408 |
| Tap water | 598 | 606 | 637 |
| Total amount | 1,347 | 1,400 | 1,435★ |
Water discharge by drainage destination
(Units: thousand m3)
| Drainage destination | FY4/2023 | FY4/2024 | FY4/2025 |
|---|---|---|---|
| Rivers, lakes & swamps etc. | 185 | 192 | 191 |
| Sea | 277 | 321 | 269 |
| Sewage | 521 | 526 | 558 |
| Total amount | 983 | 1,040 | 1,018 |
The reporting boundary is ITO EN,LTD. and its consolidated subsidiaries. Includes some estimates.
Water withdrawal and water discharge volumes from the farms of ITO EN AUSTRALIA PTY. LTD and the hydroelectric power facilities of Cafetalera de Tierras Ticas, S.A. are not included.
The water withdrawal amount marked with "★” is independently assured by KPMG AZSA Sustainability Co., Ltd.
The total amount may not match the sum of each figure due to rounding.
Beverage production contractor factories
Water withdrawal by water source
(Units: thousand m3)
| Water withdrawal source | FY4/2023 | FY4/2024 | FY4/2025 |
|---|---|---|---|
| Groundwater | 14,246 | 12,221 | 11,546 |
| Tap water | 114 | 99 | 97 |
| Industrial water | 3,319 | 2,930 | 2,217 |
| Total amount | 17,679 | 15,251 | 13,861★ |
Water discharge by drainage destination
(Units: thousand m3)
| Drainage destination | FY4/2023 | FY4/2024 | FY4/2025 |
|---|---|---|---|
| Rivers, lakes & swamps etc. | 11,637 | 9,567 | 9,115 |
| Sea | 843 | 1,048 | 1,260 |
| Sewage | 165 | 91 | 78 |
| Total amount | 12,645 | 10,706 | 10,453 |
The reporting boundary is the water use for ITO EN, LTD. products out of total amount of beverage production contractor factories , includes some estimates.
The water withdrawal amount marked with "★” is independently assured by KPMG AZSA Sustainability Co., Ltd.
The total amount may not match the sum of each figure due to rounding.
For some factories, there were some errors in the aggregation of water withdrawals by source and Water discharge by drainage destination for the FY4/2024, and retrospective adjustments have been made to the actual figures for previous years.
Independent Practitioner
Waste reduction and prevention of pollution
Waste generated and recycling rate
| FY4/2023 | FY4/2024 | FY4/2025 | |
|---|---|---|---|
| Waste generated (Units: t) | 15,888 | 14,356 | 13,107 |
| Recycling rate (Units: %) | 99.1 | 99.2 | 98.5 |
Hazardous waste* generated
(Units: t)
| FY4/2023 | FY4/2024 | FY4/2025 | |
|---|---|---|---|
| Hazardous waste generated | 0.02 | 0.00 | 0.02 |
Food recycling rate
(Units: %)
| FY4/2023 | FY4/2024 | FY4/2025 | |
|---|---|---|---|
| Food recycling rate | 94.8 | 94.4 | 94.5 |
Product raw materials used
(Units: t)
| FY4/2023 | FY4/2024 | FY4/2025 | |
|---|---|---|---|
| Crude tea (green tea ingredients) | 17,936 | 17,888 | 16,936 |
| Other raw ingredients (oolong tea, black tea, fruit juice raw materials, and others) | 71,856 | 66,921 | 74,015 |
| Total amount | 89,792 | 84,809 | 90,951 |
Recycling rate at green tea packaging factories
(Units: %)
| FY4/2023 | FY4/2024 | FY4/2025 | |
|---|---|---|---|
| Recycling rate | 100.0 | 100.0 | 100.0 |
Recycling rate of recovered empty containers
(Units: %)
| FY4/2023 | FY4/2024 | FY4/2025 | |
|---|---|---|---|
| Recycling rate | 100.0 | 100.0 | 100.0 |
Air pollution control
(Units: t)
| FY4/2023 | FY4/2024 | FY4/2025 | |
|---|---|---|---|
| NOx (nitrogen oxide) emissions | 121.3 | 117.5 | 107.5 |
| SOx (sulfur oxide) emissions | 3.5 | 2.5 | 2.1 |
| VOC (volatile organic compounds) emissions | 0.0 | 0.0 | 0.0 |
Environmental management system certification
ISO14001 certification
| Number of offices | Number of Acquisitions | Acquisition Rate | |
|---|---|---|---|
| ITO EN, LTD. | 187 | 187 | 100% |
| HOKKAIDO ITO EN, LTD. | 9 | 9 | 100% |
| OKINAWA ITO EN, LTD. | 2 | 2 | 100% |
| ITO EN FOOD SERVICE CO.,LTD. | 1 | 1 | 100% |
| Green Value Co., Ltd. | 2 | 2 | 100% |
| ITOEN TEA FACTORY CO.,LTD. | 4 | 4 | 100% |
Social
Fiscal year covers the period from May 1 to April 30 of the following year.
Social contribution activities
| FY4/2023 | FY4/2024 | FY4/2025 | |
|---|---|---|---|
| Expenditure on social contribution activities (millions of yen) | 109 | 202 | 112 |
Customer feedback
| FY4/2023 | FY4/2024 | FY4/2025 | |
|---|---|---|---|
| Number of customer support contacts | 31,071 | 32,857 | 30,560 |
Human resource development
| FY4/2023 | FY4/2024 | FY4/2025 | ||
|---|---|---|---|---|
| Number of employees with tea taster certification *1*2 | 2,325 | 2,396 | 2,527 | |
| Number of employees with Vegetable and Fruit Meister certification *1*2 | 429 | 508 | 544 | |
| Number of employee proposals via Voice System | 21,467 | 20,982 | 14,187 | |
| Number of employees with basic tea ceremony certification or higher | 121 | 134 | 172 | |
| Number of graduates from ITO EN Business College *2 | 482 | 466 | 622 | |
| Number of graduates from ITO EN Graduate School *2 | Annual number | 22 | 21 | 29 |
| Cumulative total | 222 | 243 | 272 | |
| Number of participants in management candidate development training | Cumulative total | 768 | 1,017 | 1,138 |
| Education and training (including online education and e-learning) | Total number of participants per year | 89,009 | 127,171 | 111,356 |
| Total number of hours training received | 291.0 | 490.0 | 605.0 | |
| Total number of training sessions received | 97 | 675 | 953 | |
| Minutes training received per employee | 683.0 | 846.0 | 633.0 | |
| Educational expenditure per employee (thousands of yen) | 34 | 47 | 47 | |
1: As of May the following year
2: The reporting boundary is ITO EN, LTD. and its consolidated subsidiaries in Japan.
Employee engagement
| FY4/2023 | FY4/2024 | FY4/2025 | |
|---|---|---|---|
| Employee engagement score (6 points) | 3.18 | 3.99* | 4.00* |
The survey method was changed starting in the fiscal year ended April 2024.
Mobility
| FY4/2023 | FY4/2024 | FY4/2025 | ||
|---|---|---|---|---|
| Graduate employment | Total number of graduates hired | 207 | 177 | 83 |
| Number of female graduates hired | 38 | 42 | 26 | |
| Ratio of women among new graduates hired | 18.4% | 23.7% | 31.3% | |
| Average number of years of service | Male | 17.8 | 18.5 | 19.2 |
| Female | 12.2 | 12.3 | 12.8 | |
| Overall | 17.2 | 17.7 | 18.5 | |
| Turnover rate of regular employees | 4.65% | 2.91% | 2.53% | |
| Graduate turnover (graduates leaving their jobs within three years) | 29.3% | 37.8% | 31.2% | |
Diversity
| FY4/2023 | FY4/2024 | FY4/2025 | ||
|---|---|---|---|---|
| Employees (consolidated basis) | Male | 6,436 | 6,415 | 6,362 |
| Female | 1,492 | 1,514 | 1,605 | |
| Overall | 7,928 | 7,929 | 7,916 | |
| Ratio of female employees | 18.8% | 19.1% | 20.1% | |
| Employees (Non-consolidated basis) | Male | 4,596 | 4,593 | 4,362 |
| Female | 609 | 633 | 603 | |
| Overall | 5,205 | 5,226 | 4,965 | |
| Ratio of female employees | 11.7% | 12.1% | 12.1% | |
| Male manager | 1,000 | 1,018 | 1,034 | |
| Female manager | 34 | 39 | 42 | |
| Managers overall | 1,034 | 1,057 | 1,076 | |
| Female manager ratio | 3.3% | 3.7% | 3.9% | |
| Average age | Male (years old) | 41.5 | 42.2 | 43.1 |
| Female (years old) | 36.6 | 36.9 | 37.4 | |
| Overall (years old) | 40.9 | 41.5 | 42.4 | |
| Breakdown by age | Under 30 years old | 19.4% | 19.2% | 17.6% |
| 30 to 49 years old | 59.9% | 56.4% | 54.2% | |
| Over 50 years old | 20.7% | 24.4% | 28.2% | |
| Number of employees who are foreign nationals | 14 | 15 | 16 | |
| Number of employees who have used the overseas training system | 22 | 24 | 30 | |
| Number of employees who have been on secondment (as of the end of the fiscal year) | 108 | 120 | 145 | |
| Number of employees in specialist roles | 17 | 228 | 260 | |
| Ratio of mid-career hires | 15.9% | 6.3% | 24.5% | |
| Employment rate of people with disabilities | 2.48% | 2.50% | 2.71% | |
| Average number of years of service of employees with disabilities | 16.2 | 14.7 | 16.8 | |
| Taking annual paid leave ratio | 54.8% | 60.9% | 60.9% | |
| Number of employees taking childcare leave | Total number of graduates hired | 99 | 75 | 80 |
| Number of employees (of which male employees) | 42 | 47 | 61 | |
| Percentage of male employees taking childcare leave | 32.3% | 43.1% | 62.2% | |
| Rate of return to work after childcare leave | 98.0% | 93.1% | 97.6% | |
| Number of employees who have used the family care leave system | 2 | 2 | 3 | |
| Pay gap between male and female employees (male employees = 100) | Regular employees | 77.3% | 79.8% | 79.6% |
| Regular employees (Of which, section chiefs) | 94.2% | 92.5% | 92.0% | |
| Regular employees (Of which, less than 10 years of service) | 94.2% | 94.3% | 94.3% | |
Health and safety
| FY4/2023 | FY4/2024 | FY4/2025 | |
|---|---|---|---|
| Number of employees who participated in health education (e-learning) | 20,566 | 28,587 | 30,698 |
| Number of employees who participated in driving training | 3,459 | 3,665 | 3,278 |
| Ratio of participation in health examinations | 100.0% | 100.0% | 100.0% |
| Ratio of participation in stress checks | 96.7% | 96.9% | 97.1% |
| Number of occupational accidents | 116 | 105 | 95 |
| Occupational accident rate | 2.26% | 1.92% | 2.00% |
| Number of work-related fatalities | 0 | 0 | 0 |
| Over time work hours per month | 25.4 | 24.0 | 23.1 |
Labor practices and compliance
| FY4/2023 | FY4/2024 | FY4/2025 | |
|---|---|---|---|
| Ratio of participation in compliance education (e-learning) | 80.3% | 75.9% | 82.3% |
| Number of cases that were reported to the Corporate Ethics Hotline | 58 | 54 | 55 |
| Number of cases in which legal measures have been taken (bribery) | 0 | 0 | 0 |