Sustainability Data

Green tea leaf
Green tea leaf

Environment

Data boundary: Unless otherwise noted, the actual results disclosed below are for ITO EN, LTD.

The fiscal year covers the period from May 1 to April 30 of the following year.

Response to climate change

Green House Gas (GHG) emissions amount, actual results

Scopes 1 and 2 emissions

(Units: thousand t-CO2)

Target base yearFY4/2019 FY4/2023 FY4/2024 FY4/2025 Change from
FY4/2019
Scope 1 :
Direct emissions due to use of fuel by the company itself
47 42 41 41★ -11.7%
Scope 2 :
Indirect emissions accompanying use of power purchased by the company
48 36 36 33★ -30.6%
Total for Scopes 1 and 2 95 79 77 75 -21.3%
swipe
Scope 3 emissions

(Units: thousand t-CO2)

Category Target base yearFY4/2019 FY4/2023 FY4/2024 FY4/2025 Change from
FY4/2019
1. Purchased goods and services 1,632 1,415 1,287 1,295 -20.6%
2. Capital goods 35 19 28 38 9.4%
3. Fuel- and energy-related activities (not included in scope 1 or scope 2) 15 14 14 14 -5.3%
4. Upstream transportation and distribution 97 80 80 83 -14.9%
5. Waste generated in operations 16 14 13 13 -20.9%
6. Business travel 1 1 1 1 -3.8%
7. Employee commuting 3 3 3 3 -5.6%
8. Upstream leased assets N/A N/A N/A N/A
9. Downstream transportation and distribution N/A N/A N/A N/A
10. Processing of sold products 2 3 3 3 32.8%
11. Use of sold products N/A N/A N/A N/A
12. End-of-life treatment of sold products 76 59 61 63 -17.6%
13. Downstream leased assets 133 87 72 62 -53.6%
14. Franchises 11 9 9 7 -32.5%
15. Investments N/A N/A N/A N/A
Total for Scope 3 2,022 1,704 1,571 1,582★ -21.7%
swipe
Total for Scopes 1 to 3 emissions amount 2,117 1,782 1,648 1,657 -21.7%
swipe
  • The reporting boundary used for the reported Scopes 1 to 3 is ITO EN,LTD. and its consolidated subsidiaries.

  • GHG emissions quantification is subject to uncertainty when measuring activity data, determining emission factors, and considering scientific uncertainty inherent in the Global Warming Potentials.

  • Calculation methods:

    Scope 1 emissions:
    Calculated by multiplying the amounts of each fuel consumed by the CO2 emission coefficient stipulated under the Act on Promotion of Global Warming Countermeasures.
    Scope 2 emissions:
    (Japan) Calculated by multiplying the amount of purchased electricity after deducting the portion electricity covered by non‑fossil fuel certificates by the emission coefficient specific to each electricity supplier.
    ・FY4/2019 to FY4/2024 : Adjusted emission coefficient
    ・FY4/2025 : Base emission coefficient
    (adjusted for non-fossil energy sources)
    (Outside of Japan) Calculated by multiplying the amount of electricity purchased by the country-specific emission coefficient published by the International Energy Agency (IEA).
  • Scope 3 emissions:
  • Category 1:
    Calculated by multiplying the weight or purchase amount of raw materials and supplies by the emission coefficient in the database. Additionally, emissions associated with the production of our products from energy used at Japan-based contract factories are calculated using the same method as for Scopes 1 and 2.
    Category 2:
    Calculated by multiplying the purchase amount for property, plant and equipment by the emission coefficient in the database.
    Category 3:
    Calculated by multiplying the purchase amount for fuels and electricity by the emission coefficient in the database for each energy type.
    Category 4:
    Calculated based on the volume or cost of products transported with ITO EN Group as the consigner, according to the method of calculation published by the Ministry of Economy, Trade and Industry (METI) in its "Joint guidelines on methods for calculating carbon dioxide emissions in the logistics sector" (Ver. 3.2).
    Category 5:
    Calculated by multiplying the amount of each type of waste generated by the emission coefficient in the database.
    Category 6:
    Calculated by multiplying numbers of employees by the emission coefficient in the database.
    Category 7:
    Calculated by multiplying numbers of employees by the number of working days, and multiplying the result by the emission coefficient in the database for the city districts in which their places of work are located.
    Category 10:
    Calculated by estimating based on the energy consumption of our own factory, which has the same type of processing steps as the sites purchasing intermediate products.
    Category 12:
    Calculated by multiplying the weight of packaging materials used in products sold, less the amount collected by the company, by the emission coefficient in the database.
    Category 13:
    Calculated by multiplying power consumption for vending machines and display cases by the emission coefficient.
    Category 14:
    Calculated by estimating based on the energy consumption of directly managed stores.
  • For contractor factories in Category 1, emissions for Scopes 1 and 2 are tabulated for contractor factories through annual energy consumption surveys.

  • GHG emissions marked with "★" are independently assured by KPMG AZSA Sustainability Co., Ltd.

  • For each fiscal year, GHG emissions are tabulated for the period May 1 through April 30 of the following year. For Category 12 of Scope 3, however, in order to calculate the recycling commission for the year in question to be borne by the reporting company, some Group companies have calculated the amount based on the reported emissions for Packaging Recycling Law.

  • N/A: Not Applicable

  • The total amount may not match the sum of each figure due to rounding.

  • Emission coefficients are based on the following database.

    ・FY4/2019 to FY4/2023
    "Database on Emissions Unit Values for Accounting of Greenhouse Gas Emissions, etc., by Organizations Throughout the Supply Chain"(Ver. 3.3) (by March 2023, Ministry of the Environment)
    "Inventory Database for Environmental Analysis” (Ver. 3.2) (by National Institute of Advanced Industrial Science and Technology (AIST))

    ・FY4/2024
    "Database on Emissions Unit Values for Accounting of Greenhouse Gas Emissions, etc., by Organizations Throughout the Supply Chain" (Ver. 3.4) (by March 2024, Ministry of the Environment)
    "Inventory Database for Environmental Analysis" (Ver. 3.3) (by National Institute of Advanced Industrial Science and Technology (AIST))

    ・FY4/2025
    "Database on Emissions Unit Values for Accounting of Greenhouse Gas Emissions, etc., by Organizations Throughout the Supply Chain" (Ver. 3.5) (by March 2025, Ministry of the Environment)
    "Inventory Database for Environmental Analysis" (Ver. 3.4, IPCC2021 without LULUCF AR6) (by National Institute of Advanced Industrial Science and Technology (AIST))

Limited Assurance Report by the
Independent Practitioner

Water Resources

ITO EN Group. (Own operations data)

Water withdrawal by water source

(Units: thousand m3)

Water withdrawal source FY4/2023 FY4/2024 FY4/2025
Rivers, lakes & swamps etc. 358 414 390
Groundwater 391 380 408
Tap water 598 606 637
Total amount 1,347 1,400 1,435★
swipe
Water discharge by drainage destination

(Units: thousand m3)

Drainage destination FY4/2023 FY4/2024 FY4/2025
Rivers, lakes & swamps etc. 185 192 191
Sea 277 321 269
Sewage 521 526 558
Total amount 983 1,040 1,018
swipe
  • The reporting boundary is ITO EN,LTD. and its consolidated subsidiaries. Includes some estimates.

  • Water withdrawal and water discharge volumes from the farms of ITO EN AUSTRALIA PTY. LTD and the hydroelectric power facilities of Cafetalera de Tierras Ticas, S.A. are not included.

  • The water withdrawal amount marked with "★” is independently assured by KPMG AZSA Sustainability Co., Ltd.

  • The total amount may not match the sum of each figure due to rounding.

Beverage production contractor factories

Water withdrawal by water source

(Units: thousand m3)

Water withdrawal source FY4/2023 FY4/2024 FY4/2025
Groundwater 14,246 12,221 11,546
Tap water 114 99 97
Industrial water 3,319 2,930 2,217
Total amount 17,679 15,251 13,861★
swipe
Water discharge by drainage destination

(Units: thousand m3)

Drainage destination FY4/2023 FY4/2024 FY4/2025
Rivers, lakes & swamps etc. 11,637 9,567 9,115
Sea 843 1,048 1,260
Sewage 165 91 78
Total amount 12,645 10,706 10,453
swipe
  • The reporting boundary is the water use for ITO EN, LTD. products out of total amount of beverage production contractor factories , includes some estimates.

  • The water withdrawal amount marked with "★” is independently assured by KPMG AZSA Sustainability Co., Ltd.

  • The total amount may not match the sum of each figure due to rounding.

  • For some factories, there were some errors in the aggregation of water withdrawals by source and Water discharge by drainage destination for the FY4/2024, and retrospective adjustments have been made to the actual figures for previous years.

Limited Assurance Report by the
Independent Practitioner

Waste reduction and prevention of pollution

Waste generated and recycling rate
FY4/2023 FY4/2024 FY4/2025
Waste generated (Units: t) 15,888 14,356 13,107
Recycling rate (Units: %) 99.1 99.2 98.5
swipe
Hazardous waste* generated

(Units: t)

FY4/2023 FY4/2024 FY4/2025
Hazardous waste generated 0.02 0.00 0.02
swipe
Specially-controlled industrial waste classed as specified hazardous industrial waste
Food recycling rate

(Units: %)

FY4/2023 FY4/2024 FY4/2025
Food recycling rate 94.8 94.4 94.5
swipe
Product raw materials used

(Units: t)

FY4/2023 FY4/2024 FY4/2025
Crude tea (green tea ingredients) 17,936 17,888 16,936
Other raw ingredients (oolong tea, black tea, fruit juice raw materials, and others) 71,856 66,921 74,015
Total amount 89,792 84,809 90,951
swipe
Recycling rate at green tea packaging factories

(Units: %)

FY4/2023 FY4/2024 FY4/2025
Recycling rate 100.0 100.0 100.0
swipe
Recycling rate of recovered empty containers

(Units: %)

FY4/2023 FY4/2024 FY4/2025
Recycling rate 100.0 100.0 100.0
swipe
Air pollution control

(Units: t)

FY4/2023 FY4/2024 FY4/2025
NOx (nitrogen oxide) emissions 121.3 117.5 107.5
SOx (sulfur oxide) emissions 3.5 2.5 2.1
VOC (volatile organic compounds) emissions 0.0 0.0 0.0
swipe

Environmental management system certification

ISO14001 certification
Number of offices Number of Acquisitions Acquisition Rate
ITO EN, LTD. 187 187 100%
HOKKAIDO ITO EN, LTD. 9 9 100%
OKINAWA ITO EN, LTD. 2 2 100%
ITO EN FOOD SERVICE CO.,LTD. 1 1 100%
Green Value Co., Ltd. 2 2 100%
ITOEN TEA FACTORY CO.,LTD. 4 4 100%
swipe

Social

Fiscal year covers the period from May 1 to April 30 of the following year.

Social contribution activities

FY4/2023 FY4/2024 FY4/2025
Expenditure on social contribution activities (millions of yen) 109 202 112
swipe

Customer feedback

FY4/2023 FY4/2024 FY4/2025
Number of customer support contacts 31,071 32,857 30,560
swipe

Human resource development

FY4/2023 FY4/2024 FY4/2025
Number of employees with tea taster certification *1*2 2,325 2,396 2,527
Number of employees with Vegetable and Fruit Meister certification *1*2 429 508 544
Number of employee proposals via Voice System 21,467 20,982 14,187
Number of employees with basic tea ceremony certification or higher 121 134 172
Number of graduates from ITO EN Business College *2 482 466 622
Number of graduates from ITO EN Graduate School *2 Annual number 22 21 29
Cumulative total 222 243 272
Number of participants in management candidate development training Cumulative total 768 1,017 1,138
Education and training (including online education and e-learning) Total number of participants per year 89,009 127,171 111,356
Total number of hours training received 291.0 490.0 605.0
Total number of training sessions received 97 675 953
Minutes training received per employee 683.0 846.0 633.0
Educational expenditure per employee (thousands of yen) 34 47 47
swipe
  • 1: As of May the following year

  • 2: The reporting boundary is ITO EN, LTD. and its consolidated subsidiaries in Japan.

Employee engagement

FY4/2023 FY4/2024 FY4/2025
Employee engagement score (6 points) 3.18 3.99* 4.00*
swipe
  • The survey method was changed starting in the fiscal year ended April 2024.

Mobility

FY4/2023 FY4/2024 FY4/2025
Graduate employment Total number of graduates hired 207 177 83
Number of female graduates hired 38 42 26
Ratio of women among new graduates hired 18.4% 23.7% 31.3%
Average number of years of service Male 17.8 18.5 19.2
Female 12.2 12.3 12.8
Overall 17.2 17.7 18.5
Turnover rate of regular employees 4.65% 2.91% 2.53%
Graduate turnover (graduates leaving their jobs within three years) 29.3% 37.8% 31.2%
swipe

Diversity

FY4/2023 FY4/2024 FY4/2025
Employees (consolidated basis) Male 6,436 6,415 6,362
Female 1,492 1,514 1,605
Overall 7,928 7,929 7,916
Ratio of female employees 18.8% 19.1% 20.1%
Employees (Non-consolidated basis) Male 4,596 4,593 4,362
Female 609 633 603
Overall 5,205 5,226 4,965
Ratio of female employees 11.7% 12.1% 12.1%
Male manager 1,000 1,018 1,034
Female manager 34 39 42
Managers overall 1,034 1,057 1,076
Female manager ratio 3.3% 3.7% 3.9%
Average age Male (years old) 41.5 42.2 43.1
Female (years old) 36.6 36.9 37.4
Overall (years old) 40.9 41.5 42.4
Breakdown by age Under 30 years old 19.4% 19.2% 17.6%
30 to 49 years old 59.9% 56.4% 54.2%
Over 50 years old 20.7% 24.4% 28.2%
Number of employees who are foreign nationals 14 15 16
Number of employees who have used the overseas training system 22 24 30
Number of employees who have been on secondment (as of the end of the fiscal year) 108 120 145
Number of employees in specialist roles 17 228 260
Ratio of mid-career hires 15.9% 6.3% 24.5%
Employment rate of people with disabilities 2.48% 2.50% 2.71%
Average number of years of service of employees with disabilities 16.2 14.7 16.8
Taking annual paid leave ratio 54.8% 60.9% 60.9%
Number of employees taking childcare leave Total number of graduates hired 99 75 80
Number of employees (of which male employees) 42 47 61
Percentage of male employees taking childcare leave 32.3% 43.1% 62.2%
Rate of return to work after childcare leave 98.0% 93.1% 97.6%
Number of employees who have used the family care leave system 2 2 3
Pay gap between male and female employees (male employees = 100) Regular employees 77.3% 79.8% 79.6%
Regular employees (Of which, section chiefs) 94.2% 92.5% 92.0%
Regular employees (Of which, less than 10 years of service) 94.2% 94.3% 94.3%
swipe

Health and safety

FY4/2023 FY4/2024 FY4/2025
Number of employees who participated in health education (e-learning) 20,566 28,587 30,698
Number of employees who participated in driving training 3,459 3,665 3,278
Ratio of participation in health examinations 100.0% 100.0% 100.0%
Ratio of participation in stress checks 96.7% 96.9% 97.1%
Number of occupational accidents 116 105 95
Occupational accident rate 2.26% 1.92% 2.00%
Number of work-related fatalities 0 0 0
Over time work hours per month 25.4 24.0 23.1
swipe

Labor practices and compliance

FY4/2023 FY4/2024 FY4/2025
Ratio of participation in compliance education (e-learning) 80.3% 75.9% 82.3%
Number of cases that were reported to the Corporate Ethics Hotline 58 54 55
Number of cases in which legal measures have been taken (bribery) 0 0 0
swipe